Telesales Job Description Sample Template 

This free Telesales job description sample template can help you attract an innovative and experienced Telesales to your company. We make the hiring process one step easier by giving you a template to simply post to our site. Make sure to add requirements, benefits, and perks specific to the role and your company. Telesales Job Summary We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion. Telesales Duties and Responsibilities Consistently make a good first impression when calling leads Engage potential customers in dialogue that opens opportunities Commit to departmental and individual quotas/goals Meet company expectations for excellent customer service Update contacts database when necessary Provide information regarding product/service in an engaging manner Answer all customer questions honestly and accurately Take relevant notes on all calls for future use and enter into database Process orders quickly and accurately Maintain a friendly, professional tone at all times Function as part of the team with sincere enthusiasm Negotiate sales and address any concerns/reservations of potential customers Telesales Requirements and Qualifications High school diploma or equivalent required; bachelor’s or associate’s degree a plus 2 years experience in a sales related role, preferably in telesales Outstanding verbal communication skills and a positive attitude Basic computer skills, including Microsoft Word and Excel Excellent telephone etiquette Fluent in English language; bilingual a plus Personable and friendly tone of voice Ability to follow scripts without sounding mechanical Ability to handle being rejected and remain calm and collected